Tuesday, March 10, 2015

Reviews of my Alta Vista flooring by Hallmark

Hi all!  Hope you had a wondeful weekend! I was recently contacted by one of my readers asking about the Alta Vista flooring from Hallmark we had installed in our house.  When we were rebuilding after Hurricane Sandy, one of major purchases were flooring for our first floor living space.  We needed wood flooring that can withstand radiant heat because we had eliminated radiators on the first floor.  I had also wanted wire brushed hand scraped wide wood planks.  After much research between hardwood flooring and engineered flooring, we were convinced by the dealer that we needed engineered flooring.  We have an open floor plan on our first floor so the floors really had to make an impact.  I fell in love with Alta Vista flooring Hallmark, they were 7 1/2" wide plank, wire brushed, hand scraped gorgeous floors that met my every criteria.


 I am not one to give a bad review of a product, but I had to tell her the truth about my experience.  These floor cost thousands of dollars and a month after installed we started seeing wear under the chairs, floors started chipping and I had to fill in the chips with wood filler.  It is so frustrating, the floors continue to chip and the color is almost completely worn off under the chairs.  




Just a few days ago, my daughter got a big splinter embedded into her foot and we had to take her to the doctor, he had to cut her skin to get out the large splinter.  It was not a very good experience! My reader suggest I write a review to let people know of my situation.   However, this is only my experience and I am not claiming that this happens to all of their products and all of their Alta Vista flooring.  I am truly disappointed because I loved the look of these floors.  Now, what to do?  Any suggestions? 
  

Thanks for stopping by!

Sherry


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8 comments:

  1. Wow! More valuable info than any floor seller would provide.

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  2. Thank you for contacting us. This is unacceptable. Please call us immediately, so we can get to the bottom of this.

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  3. I'm curious if there was any resolution to your issue? We installed Hallmark flooring and it started to peel within 3 months. Fast forward 4 years and it's everywhere and looks like crap. Hallmark said the issue wasn't with their product. Hopefully you will have better luck!

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  4. I'm curious if there was any resolution to your issue? We installed Hallmark flooring and it started to peel within 3 months. Fast forward 4 years and it's everywhere and looks like crap. Hallmark said the issue wasn't with their product. Hopefully you will have better luck!

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  5. Thank you so much for this review. Hallmark is a brand I have been considering, and don't want to get if the quality is low. Did the company ever give a solution?

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  6. Huge Thanks! My husband and I have been quoted over $18,000 to have this flooring installed into our new home build. Love the look but have been squeamish about the cost. Now I can fell better about simply walking away.

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  7. Did Hallmark ever help you out on this? I wish we had seen this sooner. Just spent a small fortune for a beautiful Hallmark floor and the planks seem to be cracking down the middle. We haven't even moved in to our new home yet! I emailed to inquire and have not heard a word. Not a good sign. I'm debating not closing until its fixed. Help.

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  8. Wow -- did this ever get resolved? I'd love to know what happened and if you know of a good flooring manufacturer.

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